Kamis, 07 November 2013

Assignment, make replies of 4 letter that you have made in the last meeting

Make Replies Of 4 Letter That You Have Made In The Last Meeting

 1.    Example Inquiry and replay letter ?


INQUIRY LETTER 
 

PT. LESTARI MAKMUR SEJAHTERA
Jalan cinta raya No. 14
  MADIUN 11730
August 1st  2012
PT. Sinar Mentari  Jaya Abadi
Jalan Kehidupan Indah No.14
SURABAYA 140812
 
Dear Sirs,
Our company is a company that specializes in selling various leather products such as leather wallets, leather shoes and so forth. We will soon open several branches in various areas in Java. although we will open branches in various regions, we would like distribution of goods to be shipped for sale in our company running smoothly and the goods we sell good quality goods with prices that can reach the surrounding community.
Some time ago we read a profile of your company, your company produces goods in a newspaper. We are very interested to cooperate with your company. Therefore we are very happy if your company is willing to send the list of goods and price list production. If your company has regional branches in Central Java and East Java, we also ask to include the address of a branch office in your company so that later if your office area is very easy walking distance from our company, we can order the goods from the nearest branch office .
We also hope that your company can provide special offers for our company. We are expecting a reply from you to cooperate with our company.
Yours Faithfully,
 
Lestari Dwi Jayanti
Purchase Manager
 

Reply Letter
PT. Sinar Mentari  Jaya Abadi
Jalan Kehidupan No.14
SURABAYA 140812
Mrs.Lestari Dwi Jayanti
Purchase Manager
Jalan cinta damai No. 14
  MADIUN 11730


Dear Mr.Rhesa Radyan
Thank you for your inquiry letter of 1st august 2012 and interested in our advertisement.
As requsted, we enclose herewith the latest illustrated catalogue together with price list and the terms. Dispatch of poduct will be sent after we receive two weeks order letter, and we could give 4% cash discount in 30 days from invoice date.
We are looking forward to your order soon.
Yours Sincerely,
ridwi
Marketing Manager
 
 2.     Example Order and replay letter ?
Below is a free essay on "Order and Response-to-Order Letter" from Anti Essays, your source for free research papers, essays, and term paper examples.
The Faculty of Foreign Language
Hochiminh City University of Technical Education
01 Vo Van Ngan Street, Thu Duc District, HCM City
Tel: 0982909192  
Email: khanhngan@yahoo.com.vn

December 1st, 2012

Mr. Steve Job
Director of Sale Service
ABC Company
123 Nguyen Thi Dieu, District 1, HCM City

Dear Mr. Steve,

As seen on your website www.onlinepurchase.com, I would like to order two dresses No. 258 and 361 which are red and blue color. I would transfer you via the bank account on the website an amount of deposit today to make sure the online purchase is going to be fine.
I shall highly appreciate your prompt delivery no later than next weekend because I have to give it to my cousin’s birthday. I would like to pay the rest of payment until I get my order.
Please delivery my order to the following address: 230 Pasteur, District 3, HCM City where is my company based. I shall be there from 8am till 3pm next Saturday.
Please confirm that you received this letter by calling me via number 0982.90.91.92 anytime during working hours from Monday to Saturday.
I am looking forward to hearing from you as soon as possible and thank you for your service.
Very truly yours,
Khanh Ngan


 
Sale Service
ABC Company
123 Nguyen Thi Dieu, District 1, HCM City
Tel: 0912.98.95.55 – 0823620142
Email: abc_customerservice@gmail.com

December 2nd, 2012

Nguyen Du Khanh Ngan
The Faculty of Foreign Language
Hochiminh City University of Technical Education
01 Vo Van Ngan Street, Thu Duc District, HCM City
Tel: 0982.90.91.92
Email: khanhngan@yahoo.com

Dear Ms. Ngan,

Thank you for your order on 1st December 2012. We would like to inform you that the dress Code No. 258 is still available and we shall delivery this one on time. However, the dress Code No. 361 has just out of order this morning because the model is the best selling now. Could you please let me know if we could wait for a more week to receive that one? We... 
3.     Example Complain and replay letter ?

Sample Letters of Complaint

Send a letter of complaint when you are not satisfied with something or someone. You will sometimes write a letter like this on behalf of someone else, such as your child, your elderly parent, or someone who has placed you in charge of his or her business.
Usually, complaint letters lean toward being formal in tone and style but can sometimes be more informal and conversational, depending on the situation and context. The style and wording you use in a letter depend on the specific circumstances. Even though you are expressing negative information in a complaint letter, strive to do so in a firm yet polite, diplomatic way.

It is generally best to keep letters as short and concise as possible while still communicating the necessary information. Feel free to customize and modify any of these letters according to your individual needs.

NOTE: In all letters, brackets indicate information that you should fill in. Remove the brackets when you have modified the text to your liking.
Sample of Complaint Letter
Unfortunately, it is sometimes necessary to write a letter complaining about a purchase. The following sample letter of complaint shows how to address this situation.
Your Address
Your City, State, Zip Code

Date (MM/DD/YYYY)
Company Name
Consumer Complaint Division
Street Address
City, State, Zip Code
Dear [Company],
On September 4, 2007, I bought a Dell 19” flat-screen LCD color monitor, serial number BQR 5927631, at your store in [City, State], for $319.58.
The product does not function properly; it will not display any picture at all. I am very disappointed.
To resolve the problem, I would appreciate an exchange for an equivalent or better model, at no additional cost, or a refund of the $319.58. Enclosed are copies of relevant documents (the receipt, guarantees, etc.).
I look forward to your reply and to the resolution of my problem. I will wait ten days from the date of this letter before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me by mail, at the above address, or by phone, at [phone number, including area code].
Sincerely,
Your Signature
Your typed name
- See more at: http://www.letter-samples.com/letterofcomplaint.html#sthash.ajhsY0F3.dpuf

How to Reply to a Complaint Letter The Tactful Way

In my previous blog post, I shared with you crucial pointers on how you can write a letter of complaint that is more likely to have your problem solved.
On the other side of the fence, it is also just as important to write a tactful reply to restore customer confidence and goodwill.
If you are a customer service officer or manager, here are 2 handy templates you could use to thank your customers for writing in and to reassure them of your sincerity to rectify the situation.


4.     Example Application and replay letter ?

Sample Letter Reply to Job Applicant's Email, Notice of Job Application has been received, Letter of Application Feedback
---
Dear [Name],

Thank you for your application! If you have submitted your resume properly, we would be able to review it immediately and send you a reply. Please check your email often and leave your contact information for an invitation for interview.

Please reply to make a confirmation with us.

Yours sincerely,
Letterbarn
http://letterbarn.blogspot.com/
---
Dear [Name],

Thank you for your application!

Unfortunately, due to the volume of applications that we receive, it is not possible to respond to all applicants individually. Successful candidates will be contacted within three weeks of application. I would advise that you check your email often.

Thank you very much,
Letterbarn
http://letterbarn.blogspot.com/
---
Dear [Name],

Thank you for responding to our job advertisement for [position]. At this point, we have already selected those that best fit our job requirements. However, we would like to inform you that we are fast-growing company and we have huge projects coming in each month. That means we are still in need of [position] for these projects. We will keep you in our list and notify you when the need for [position] arises.

Thank you very much,
Letterbarn
http://letterbarn.blogspot.com/
---
Dear [Name],

Thank you for following up on your application. At this time, we are still evaluating applications and we are trying to schedule everyone for a an interview. We are pretty booked for the week. I have you on a waiting list for now.

Allow us another week to find a spot for you and we'll send you another email to confirm a schedule. Thank you again and hope all is well with you.

Sincerely,
Letterbarn
http://letterbarn.blogspot.com/
---
Dear [Name],
We appreciate your interest in applying in our company. Our personnel will just give you a call or send you message as soon as we have a job vacancy that suits your line of expertise.

Thank you very much,
Letterbarn

Nama : Ika Retnaningsih
NPM : 23110406
Kelas : 4KB05

 

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